Welcome to EloraEmporio.com

We are an exclusive luxury fashion house for women in Bangladesh. These terms and conditions govern your access to and use of Elora Emporio, including related sub-domains, sites, mobile apps, services, and tools. By using our Site, you accept these terms and conditions and agree to comply with them.

GENERAL CONDITIONS

By agreeing to these Terms of Service, you confirm that you are of the age of majority in your location or have provided consent to allow your minor dependents to use this website under your supervision if you are of the age of majority.

You may not use our products for illegal or unauthorized purposes. You must not transmit viruses or destructive code. Any breach of the Terms will result in immediate termination of your Services.

PRICING AND PAYMENT METHODS

All prices are subject to change without notice, and although we strive for accuracy, they are not guaranteed. If a price discrepancy arises, we will inform you before dispatching the order, giving you the option to proceed or cancel.

Elora Emporio strives to provide accurate pricing information; however, errors may still occur. We reserve the right to refuse or cancel orders if an item is mispriced. If your prepaid order is canceled due to mispricing, our refund policy will apply.

Elora Emporio offers convenient payment methods:

Cash on Delivery: Applicable for any order amount, with a delivery charge.

Online Payment: Available for all orders per company policy.

Note: Orders above BDT 500 may require an advance payment of at least 10%. For high-value items, customers may need to pay the delivery charge in advance. Delivery charges may vary based on weight, delivery method, and location. Specific advance payment requirements will be communicated to customers as needed.

ERRORS

Occasionally, there may be typographical errors or inaccuracies related to product descriptions, pricing, promotions, and shipping charges. We reserve the right to correct errors and cancel orders if information is inaccurate. For issues, please contact us at elora.emporio@gmail.com.

GOVERNING LAW

These Terms of Service are governed by Bangladeshi laws applicable to eCommerce. Any legal action must be brought within a competent Court in Bangladesh.

CHANGES TO TERMS OF SERVICE

We may update these Terms at our discretion. It is your responsibility to review these Terms periodically.

CONDITIONS OF USE

1.0 – YOUR ACCOUNT
You are responsible for maintaining the confidentiality of your account information and preventing unauthorized use. Please inform us if you believe your password has been compromised.

1.1 – PRIVACY
Our Privacy Policy governs your visit to the Site. Your data is treated as strictly confidential in accordance with the Privacy Policy and applicable laws.

1.2 – COMMUNICATING WITH US
When you visit the Site or contact us by email, you consent to receive our communications. For inquiries, contact us at elora.emporio@gmail.com.

1.3 – LOSSES
We are not responsible for business or personal losses that are not reasonably foreseeable.

1.4 – TAXES
You are responsible for paying all costs and applicable taxes associated with purchases.

1.5 – RESELLING OUR PRODUCTS
Reselling Elora Emporio products for business without authorization is prohibited and may lead to legal action.

1.6 – CLAIMS AGAINST INFRINGING CONTENT
We respect intellectual property rights. If you believe your rights have been infringed, please contact elora.emporio@gmail.com with relevant details.

1.7 – FRAUD ALERT
Legal action will be taken in cases of fraud or money-related disputes between customers and sellers. Customers placing orders without intent to accept delivery may be banned.

1.8 – TERMINATION
We may terminate these Terms without notice if you violate them. If dissatisfied, your remedy is to discontinue using the Site.

1.9 – STOCK AVAILABILITY
Elora Emporio reserves the right to refuse orders based on stock availability. We may impose order limits or discontinue products even if you have already placed an order.